Wags and Whiskers Pet Groomer

 Wags and Whiskers Pet Groomer & Wags and Whiskers Grooming Academy

 Last updated: September 2025

 1. Information We Collect-
Contact details (name, phone, email) when booking appointments or courses.- Pet information (name, breed, health details) for grooming records.- Payment details for course fees or grooming services.

 2. How We Use Your Data-
To confirm and manage your bookings or course enrolments.- To send appointment reminders, course information, or updates.- To comply with legal and tax requirements.

 3. Legal Basis for Processing-
We process your data under the following lawful bases:- Consent (e.g., for marketing emails)- Contract (e.g., fulfilling grooming or course bookings)- Legal obligation (e.g., record-keeping for tax purposes)

 4. Sharing Your Data-
We do not sell or trade your data.- We may share limited information with trusted service providers (e.g., payment processors) where
necessary to deliver our services.

 5. Data Storage & Security-
Your data is stored securely and only kept as long as necessary for legal and business purposes.- We use secure systems and take reasonable steps to protect your data.

 6. Data Retention-
We retain your data for up to 6 years to comply with tax and legal requirements unless requested otherwise.

 7. Your Rights-
Under the UK GDPR, you have the right to:- Access your data- Correct inaccuracies- Request deletion- Restrict or object to processing- Request data portability- Withdraw consent at any time.

 8. Cookies-
Our website may use cookies to improve your browsing experience. You can adjust cookie settings in your browser.

9. Contact Us-
For questions or concerns about this Privacy Policy or your data, please contact us at:
info@wagsandwhiskerspetgroomer.co.uk
029 2297 0241
Off Edge, Station Approach, Penarth, CF64 3EE.